text: one is better than the other for WhatsApp. അപ്പൊ അത് കണ്ടോ, it's another insight. Why? Because we took some action, produced some data, looked at it and we got this insight. So then we act on it. അപ്പൊ അങ്ങനെ fine tune ചെയ്ത് better ആക്കി better ആക്കി