text: he gained much more confidence on you, okay, ಇವರೆಲ್ಲನೂ already ಇದ್ರೊಳಗೆ ಹಾಕಿದ್ದಾರೆ, so it's very easy to deal with him, why because he knows everything, that's what comes to his mind. So that is the main impact that you have to create on buyer's mind.