native_script_text: इट बिल्ट अ CRM. सो इट्स फर्स्ट SaaS टूल वॉज़ अ CRM, व्हिच इज़ कस्टमर रिलेशनशिप मैनेजमेंट. CRM क्यों यूज़ करते हैं हम?
romanized_text: it built a CRM. So its first SaaS tool was a CRM, which is Customer Relationship Management. CRM kyon use karte hain hum?